Frequently Asked Questions.
Q: Why should I buy from Model Manes?
A: Model Manes uses the most hair packed into the least amount of separate pieces. Many clip in sets retailed by other brands 'trick' the customer by saying that they sell a full head set that comprises of for example, 10 separate pieces. What the customer doesn't know is that over half of the 10 pieces are only 2 inches wide! These small pieces are worn at the side of the head as 'fillers' & are easily pulled out. A Model manes hairpiece stays secure by using very wide pieces that stretch right around your head, thus keeping the hair secure & free from embarrassing slipping! Don't be fooled by cheap sets using tiny clips, many small pieces or poor quality hair. We have used various methods to continually improve our system. Samples were worn & tested by real people in order to find the best design before Model Manes went into business. We are proud to say that we have reached the perfect alternative to glue in extensions - with a unique design of where to place the wefts on the head. Even the type of clips used were thought of with the customer in mind. Large angled metal clips with silicone backing to grip onto the root. Remember - the smaller the clip, the looser the grip! With most clip in extension retailers, if you stretched all the seperate pieces of hair out to make one long piece, you would have around 24 inches.....Model Manes gives you a whopping 35 inches of hair! With the pieces wrapped around your head & clipped to your hair, you will have thicker, natural looking hair for less expense. No wonder our customers keep coming back!
Q: How long do the clip in human extensions last?
A: The extensions are human hair, so they can last a long time with proper care. Glue in extensions only last two months & have to be constantly maintained which isvery costly. With one of our clip in human hair extension packs, you only need pay ONE one off payment! All the care they need is the same as your own hair; apart from washing.(See questions below)
Q: Should I buy a Standard or Luxury set?
A: The different between the luxury sets & the standard sets are that the luxury sets have twice as much hair. this is best if your hair is quite thick. The beauty of these extensions for people with fine hair is that you can start off with a standard set & if you prefer more hair later on, you can send it back for double wefting.
Q: What's the difference in the highlights range?
A: Our block highlights create a more dramatic effect because the colour is all around the head; whilst streaks are good for a chunky splash of colour. You have the option to use one of two of the streaks, or all of them. You can also mix & match colours.
Q: Can I order some colour samples?
A: Model Manes don't post samples out; but after purchasing the extensions, you can post a small cutting of your own hair to us at the address on your email payment receipt. We will then match your hair colour up perfectly & post your hairpieces out seven days later.
Q: Can I pay by cheque?
A: Yes you can. Click on the link for our PDF order form fill it out and send it, along with your payment, to the address shown and we'll process your order. Cheques take 5 working days to clear.
Q: Can I order my hair over the telephone?
A: Yes. Please call the number at the top of our homepage to pay over the telephone with your credit or debit card. You can also order online with our shopping basket facility, or pay by cheque. We even accept postal orders.
Q: Can I cut my human clip in hair extensions?
A: Yes, it's fine to cut them; but we suggest cutting them whilst they are attached to your head, so you can see how the hair falls. Obviously it would be better for a hairdresser to cut the hair, to avoid costly mistakes. You can also use straightening irons - it's human!! A great tip is to hang your hair on a trouser hanger & hook the hanger onto a door handle before straightening, curling or cutting. It works a treat!
Q: How do i wash my human clip in hair extensions?
A: There's no rule on how often you should wash the hair; but here's a suggestion: Spray with the control spray (Available to buy in our Hair care products section) as often as needed, then wash once every two months, or every month if you wish.
The hair does collect smoke, dirt, sweat etc, just like your own hair; so that makes it tangle & matt etc - especially in hot nightclubs.Generally, after washing & deep conditioning the hair is like new again. However, it also gets knotty because it's long, just like normal hair. Model Manes hair is the best on the market; & is famous for being shiny & tangle free for three months & more!
You need to run the shampoo through the length of the hair (Don't rub or twist!), then condition with a colour protecting conditioner or deep nourishing treatment, such as our Reconstructor(Available on our Hair Care products section). After putting lots of conditioner on, hang the hair over the bath taps & leave for half an hour, then rinse off.
As the hair is human, you only need the same shampoos as what you would normally use; but a deep conditioner is essential.
You'll have probably notice that you've started to get a few split ends too after a while. That's just normal, it's acting the same as your own hair!
You'll need a good extension brush. We sell them on our accessories page. The Tangle Teezer is the only brush that we sell or endorse, quite simply because we have never come cross anything that works as well on wet hair, human hair or synthetic hair without damaging it. The brush will glide through your hair, no matter if your hair is tangled, windswept, wet...A Teezer is an essential piece of kit for any hairpiece wearer.
Q: Can I colour the hair?
A: Human hair can be coloured; but it is not recommended. As with human hair, it may go frizzy & dry if bleached; so darkening is much better. Please do not attempt to colour the hair yourself. A qualified hairdresser is always the best option.
Synthetic hair is not suitable for colouring or applying heat.
Q: How long do the clip in human hair extensions take to put in?
A: They clip in with little snap clips with combs on that are invisible once you've got them in. With practise, they should take 5 mins to put in & about 60 sconds to take out! (The leaflet you receive with your order has diagrams like the ones below which show you how to attach the hairpieces)
Q: Do you sell wholesale?
A: Yes, we do! Please email us via the enquiry form & we will email you our wholesale price list & order requirements.
Q: What are the different Human hair textures like?
A: A Our wavy hair has a very romantic looking, gentle wave that frames & softens the facial features beautifully. Easier to maintain than straight hair, as your own hair wont need straightening before applying. Great for that fashionable tousled effect that the celebs love!
Our silky straight hair is the most poker straight hair available. Soft & shiny & good for those who are seeking a very sleek look. Our most popular choice.
Super wavy hair is much curlier than our wavy extensions & has a lovely, shiny, bouncy look. This type of extension is suited to those of you who either already have a natural curl to your hair, or for those of you who have it tonged or permed. Great for that mermaid effect. Requires some mainainence, such as spraying with an after perm conditioning spray to keep the curls from going frizzy.
Q: How do i care for my synthetic ponyatil / wig / hairpiece?
A: Fill your sink with cool water with somw shampoo added & let your hairpiece soak for a few minutes. Swish it around in the water; but don't rub, scrunch or twist. After rinsing, apply a good conditioner & using your fingers, gently comb through. Rinse again with cold water, blot gently with a towerl; & hang to dry on a wig stand, or something long & slim.
Do not dry with hair dryer, always let synthetic hair dry naturally. Only use a brush on the hair after is is completely dry.


